{"id":3920,"date":"2022-05-30T16:59:06","date_gmt":"2022-05-30T16:59:06","guid":{"rendered":"https:\/\/parbat.it\/?page_id=3920"},"modified":"2025-11-10T19:55:14","modified_gmt":"2025-11-10T19:55:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/parbat.it\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3920\" class=\"elementor elementor-3920\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ca1416 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ca1416\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22013c9\" data-id=\"22013c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30f00a9 elementor-widget elementor-widget-spacer\" data-id=\"30f00a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3645471 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3645471\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90ef2a0\" data-id=\"90ef2a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ed359a elementor-widget elementor-widget-heading\" data-id=\"8ed359a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CUSTOMER SERVICE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-387763c elementor-widget elementor-widget-spacer\" data-id=\"387763c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61b6bc7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61b6bc7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fa7099e\" data-id=\"fa7099e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37d9c4d elementor-widget elementor-widget-heading\" data-id=\"37d9c4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still need help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa2cc8 elementor-widget elementor-widget-heading\" data-id=\"7fa2cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CALL US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8e82e9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a8e82e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cea3b70 elementor-widget elementor-widget-heading\" data-id=\"cea3b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">+39 3276888322\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f10f49 elementor-widget elementor-widget-heading\" data-id=\"1f10f49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">contact@parbat.it\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f2a228 elementor-widget elementor-widget-image\" data-id=\"1f2a228\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-1024x1024.png\" class=\"attachment-large size-large wp-image-1396\" alt=\"\" srcset=\"https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-1024x1024.png 1024w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-300x300.png 300w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-150x150.png 150w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-768x768.png 768w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-1536x1536.png 1536w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-2048x2048.png 2048w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-12x12.png 12w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-1080x1080.png 1080w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-600x600.png 600w, https:\/\/parbat.it\/wp-content\/uploads\/2021\/05\/Senza-titolo-14-100x100.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-9612601\" data-id=\"9612601\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a8865f elementor-widget elementor-widget-heading\" data-id=\"9a8865f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FREQUENTLY ASKED QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce10f5 elementor-widget elementor-widget-toggle\" data-id=\"6ce10f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1141\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1141\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">COMPANY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1141\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1141\"><p>Where can I try the backpack?<\/p><p>On the days dedicated to tests and trials, all participants can use, try and test the backpacks on display for free, follow us on our channels <em>Social<\/em> to stay up to date\u00a0<\/p><p>\u00a0<a href=\"https:\/\/www.instagram.com\/parbat_design\/\">https:\/\/www.instagram.com\/parbat_design\/<\/a><\/p><ul><li>How can I find the store closest to me?<\/li><\/ul><p>We are present in Piedmont, Lazio and Trento, write and we will show you the nearest store<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1142\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1142\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WARRANTY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1142\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1142\"><ul><li>Wear and warranty?<\/li><\/ul><p>PARBAT products are covered by a never-ending guarantee, in fact <strong>the inevitable wear and tear<\/strong> of the product over time can be free of charge <strong>repaired<\/strong> in our studio in Rome, alternatively the product can be <strong>replaced<\/strong>, to find out more visit the page&gt;\u00a0<a href=\"https:\/\/parbat.it\/en\/repair\/\">https:\/\/parbat.it\/repair<\/a><\/p><ul><li>What does the guarantee cover?<\/li><\/ul><p>PARBAT products are covered by a warranty for a period of two years from the date of purchase, for<strong> defects<\/strong> relating to <strong>materials, workmanship and product quality<\/strong>. If the item is faulty, damaged or different from the one ordered, you can submit a warranty return request. You can find more information on the page&gt;\u00a0<a href=\"https:\/\/parbat.it\/en\/resi-e-reclami\/\">https:\/\/parbat.it\/resi-e-reclami<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1143\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1143\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">PRODUCT<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1143\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1143\"><ul><li><strong>Where can I find technical information about the product?<\/strong><\/li><\/ul><p>The pages relating to our products contain most of the technical information. If you are interested in other features you can contact us and we will give you our maximum support<\/p><ul><li><strong>Where does the production take place?<\/strong><\/li><\/ul><p>100% in Italy, Rome. We produce our products directly in our studio in Rome in Via Casilina, we personally take care of the realization of every element and every seam<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1144\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1144\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">COLLABORATIONS <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1144\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1144\"><ul><li><strong>Collaborations and Ambassadors?<\/strong><\/li><\/ul><p>We are interested and open to collaborate with those who share our passions, our values \u200b\u200band are interested in our brand. Before sending us the request, we provide you with some simple rules that we follow for the activation of a collaboration process. <strong>PARBAT<\/strong> <strong>only evaluate requests that include at least one of the following<\/strong><\/p><ol><li>they concern the mountains and activities carried out in the mountains, preferably in winter;\u00a0<\/li><li>they come from photographers and videomakers with a marked predisposition to photograph mountain landscapes and especially people who practice direct activity;\u00a0<\/li><li>Influencers and active athletes in the world of mountains and mountaineering<\/li><\/ol><p>Applications can be sent to the email&gt; <em><strong>CONTACT@PARBAT.IT<\/strong><\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CUSTOMER SERVICE Hai ancora bisogno di aiuto? CHIAMACI +39 3276888322 contact@parbat.it FREQUENTLY ASKED QUESTIONS AZIENDA Dove posso provare lo zaino? 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CHIAMACI +39 3276888322 contact@parbat.it FREQUENTLY ASKED QUESTIONS AZIENDA Dove posso provare lo zaino? 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